Privacy Policy
Effective Date: September 8, 2026
Starlight Venue (“Starlight Venue,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our venue-related services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Phone number
Email address
Event date and event details
Number of guests
Information you provide when requesting pricing, availability, or a venue tour
Information you provide when communicating with us by phone, text message, email, or through our website
We may also automatically receive limited information about your visit to our website, such as your IP address, browser type, device information, and pages visited, depending on the website features and services we use.
2. How We Use Your Information
We may use the information we collect to:
Respond to venue inquiries and requests
Provide pricing and availability information
Schedule venue tours and appointments
Communicate with you about your event
Process and manage event reservations
Provide customer service
Send important information regarding your reservation or event
Improve our website and services
Comply with applicable legal and business requirements
3. Text Messages and Communications
If you contact Starlight Venue by text message or provide your phone number for communication, we may use that information to respond to your inquiries and communicate with you regarding your event, reservation, appointment, or other customer-service matters.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP. You may request assistance by replying HELP.
Opting out of text messages may prevent us from communicating with you through SMS, but you may still contact us by other available methods.
We do not use customer phone numbers for unrelated purposes without appropriate consent.
4. Sharing of Information
Starlight Venue respects the privacy of your mobile information. We will not sell, rent, or share your mobile phone number, SMS opt-in information, or consent information with any third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent information will not be shared with third parties for marketing purposes.
We may share information with service providers that provide services to Starlight Venue, such as telecommunications, messaging, scheduling, website, or other business services, solely as necessary to operate our business and provide services to you. These service providers are not authorized to use your SMS opt-in information for their own marketing purposes.
You may opt out of Starlight Venue text messages at any time by replying STOP. You may reply HELP for assistance.
5. Cookies and Website Technologies
Our website may use cookies or similar technologies to provide functionality, understand website usage, and improve your experience.
You may be able to control cookies through your web browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website or business may use third-party services for functions such as website hosting, analytics, communications, scheduling, payments, or other business operations.
These third-party services may collect or process information according to their own privacy policies and terms.
7. Data Security
We take reasonable measures to protect personal information from unauthorized access, use, disclosure, or loss. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
9. Your Privacy Choices
You may contact us to ask about the personal information we have received from you or to request that we update or correct information that is inaccurate, subject to applicable legal requirements.
You may also opt out of SMS communications by replying STOP to a text message or contacting us directly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, or legal requirements.
Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how Starlight Venue handles your information, please contact us:
Starlight Venue
Email: [starlightvenue38@gmail.com]
Phone: [773-541-1803]
Website: [www.starlightvenuechicago.com]
Last Updated: September 8, 2026